Frequently Asked Questions
Everything you need to know about our outdoor apparel and gear.
What is the standard shipping time for Beneunder orders?
Standard shipping typically takes 7-12 business days depending on your location. Once your order is processed, you will receive a tracking number via email.
What is your return policy for apparel and accessories?
We offer a 30-day return policy for all items in original, unworn condition with tags attached. Please note that certain final sale items may not be eligible for return.
How do I care for my sun-protection clothing?
To maintain the UPF rating, we recommend hand washing in cold water with mild detergent and air drying in the shade. Avoid using bleach or fabric softeners.
Do you offer international shipping?
Yes, Beneunder ships to most countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How can I track my order status?
You can track your order by clicking the link in your shipping confirmation email or by logging into your account on our website and visiting the 'Order History' section.